It is around the end of our Telstra Billing Quarter, so log on to Online Billing
NO SURPRISES to Report that when trying to get a simple Bill History page up, we get;
SORRY - Your request could not be completed. There may be a temporary problem, or part of the system may be unavailable due to regular maintenance. Alternatively please feel free to contact us.
This is absolute bollocks Telstra ... if I was to click on the contact us link, I would probably get told that there was a high volume of enquiries now and to CALL BACK LATER
Telstra this continual gamit of sending customers in circles is just so frustrating and demeaning to the importance of the customer enquiry.
No matter how many fancy Spin words and dirty corporate dollars you throw at it the same eventuality results - YOU JUST DON'T KNOW HOW TO DO CUSTOMER SERVICE